Massanutten Resort

This trip was much needed. The rooms were awesome. Very relaxing and everybody was just so friendly from the food Lion in town to everybody you encountered in the resort. Just amazing. The activities were pretty pricey but you should prepare for that going on a vacation or getaway. Other than that, fantastic time with the family, I can't tell it any better. God allowed me and my family to take this trip and I give all glory and thanks to Him for it. It really makes you think of booking a few more days but you must get back to reality. Thank you guys for the precious moments and memories created in massanutten resort.

— Anthony Hayes

Cockroaches! We planned a full weekend of skiing and booked a room here so we could stay overnight and enjoy it without worrying about the drive home. After a long, exhausting day on the slopes, we were looking forward to nothing more than showering and getting some rest. Check-in required a 10-minute drive to a separate building, which was inconvenient but manageable. After driving another 10 minutes back to Building 6, we finally entered our room, ready to unwind. As soon as we turned on the lights, two German cockroaches scattered across the floor. I was able to step on one, but the other disappeared into the room. At that point, any sense of comfort was gone. Instead of relaxing, we were worried about what else might be hiding in the room. Needless to say, we barely slept. This completely overshadowed our trip. When you book a hotel, basic cleanliness is the bare minimum expectation. Finding live cockroaches in the room is unacceptable and turned what should have been an enjoyable ski weekend into a stressful experience.

— Enes Kalinsazlioglu

I had the absolute best time at Massanutten Resort! From the moment I arrived, the level of service was astronomical. Every staff member I interacted with was friendly, welcoming, and genuinely eager to make sure guests were having a great experience. As a first-time snowboarder, I was a little nervous, but the team made everything feel smooth and enjoyable. The slopes were well maintained, the lifts ran efficiently, and the overall atmosphere was fun, organized, and very beginner-friendly. You can tell the resort puts real effort into creating a great experience for visitors. The entire trip exceeded what I envisioned. Whether you're going for snow sports, a getaway with friends, or just a new adventure, this resort truly delivers. I would absolutely recommend Massanutten to anyone looking for a memorable and exciting mountain experience. I can’t wait to come back!

— Liz Eatings

I have been coming to Massanutten for four years, but after this experience I will never return. I attended a wedding event where they were promoting a “3 nights and 1 day for $100” deal, with the condition that you attend a so-called “tour.” What they don’t tell you is that the tour is actually an aggressive, high-pressure sales presentation that makes absolutely no sense financially. Once you do the real math, you realize you are not getting a deal — you are being taken advantage of. The sales team was the worst part of the entire experience. The service was terrible, unprofessional, and extremely pushy. They kept us there for nearly three hours, would not let us leave easily, and gave us three completely different prices just to try to pressure us into buying. After such disrespectful treatment, even if they had offered it for $50, we would not have purchased anything. The environment felt uncomfortable and honestly unsafe. Because of how aggressive and insistent the staff were — refusing to take “no” for an answer — we immediately decided to check out early. We only stayed one night, which was before the tour, because we did not feel secure around people we didn’t know who were acting so aggressively just because we declined to buy. This experience completely ruined what used to be a place we enjoyed visiting. The sales department is absolutely horrible, and the way guests are treated is unacceptable. If you value your time, your peace of mind, and basic respect as a customer, DO NOT GO THERE.

— Valeria Galban

We have a timeshare here but it's absolutely gorgeous. We got to go swimming multiple times at the rec center, we did the water park one day, mini golf, snow tubing, zip lining! There was so much to do and we even had a Jacuzzi in our room. I highly recommend it here if you want a nice vacation!

— Kaity Graeff