Wildwater River Guides

⭐️⭐️⭐️⭐️⭐️ Unforgettable Father's Day Adventure! We had an absolutely amazing time rafting with Wildwater River Guides this Father's Day! The entire experience was incredible from start to finish — thrilling rapids, breathtaking scenery, and a great mix of excitement and fun. A huge shoutout to Shannon, our guide, who made the trip unforgettable. She was super knowledgeable, kept us safe, and brought such a fun and energetic vibe to the whole ride. Her confidence and humor made everyone feel comfortable, even in the more intense sections. You could tell she genuinely loves what she does, and it made all the difference. We are looking forward to our next trip!

— Scott Moore

Nine of my best friends and I went rafting Wildwater river Guides with Chayton (& Mario in the other groups boat) this past weekend during my bachelorette party and had the absolute best time in Leavenworth. He so nicely let all 10 of us be on the same raft with one in the “princess seat”. We all walked away crying from laughing and created the absolute BEST memories from the funny conversations to screaming for joy through rapids- I cannot recommend Wildwater and Chayton/Mario enough. Definitely want to visit in White Salmon for more rafting adventures! Thank you CHAYTON!!

— Lindsay Larson

Awesome intro to kayaking course! Jack and Guy were great instructors. Down to earth. Clear instructions. Guy and Jack did a great job identifying areas in the river to practice various techniques. Definitely a great starter course to get out on the river. Would highly recommend.

— Bryan Doherty

This was my first time rafting, something I had looked forward to for so long, but it turned into a nightmare within just 20 minutes. I know it sounds surreal, but it happened to me and my family. Since the manager at Wildwater River Guides does not want to listen or hear any of this, let me share my experience with the world and those who are considering using their services. First, our guide was young—being young is not the issue, but being inexperienced and careless is. Our guide even told my sister-in-law and me that it was his first summer guiding, and he just got his license this spring. Although he was friendly and talkative, he was negligent in staying focused and reading the water route to steer the boat safely. This negligence led to disaster. Our guide led us over a known hazard with a hydraulic hole on the downstream side. All four passengers were dumped into this hole. My brother-in-law was trapped underwater in the cycle of this hole. At 6' 1" and in good physical condition, he was unable to escape and nearly drowned. If either my sister-in-law or I had been in his spot, we would have died. To make matters worse, the guide panicked and did not know what to do. He kept shouting at me to swim back to the boat without throwing a throw bag (a bag filled with rope, a rescue tool carried on every raft). It was impossible for me to swim against the strong current in the rapid zone, as the boat was upstream from me. Despite trying, I did not move an inch. Fortunately, I decided for my own safety not to swim against the current but to float along and steer myself to the right side of the river, as advised by the senior rafting guide during the briefing session. After passing the rapid zone, I was rescued by another boat downstream. Finally, after the most terrifying experience of my life, the manager of this guide service was as cold-blooded as one could imagine. Her heart was colder than the icy whitewater river; she did not listen to our experience or want to know what happened from our perspective. She made it clear that all she cared about was avoiding a lawsuit. With no concern for the fear and trauma we experienced, she repeatedly emphasized that we signed a waiver and that she was not there, so she does not know what happened. Her tone and manner were aggressive and defensive. I even had to tell her to calm down and use a more appropriate tone with us. She made me understand what people mean when they say humans can be more inhuman and cruel than nature. In short, Wildwater River Guides demonstrated a severe lack of professionalism in several critical areas. The guide assigned to us was inexperienced and unprepared, leading to dangerous situations that were poorly managed. Despite the friendly demeanor of the guide, his inability to properly read the water path and react appropriately put our lives at risk. The manager's response was equally unprofessional, showing no empathy or concern for our traumatic experience. Instead, she was defensive and dismissive, prioritizing legal protection over customer safety and satisfaction. This company’s approach to safety and customer care is deeply flawed, highlighting a significant need for better training, preparedness, and management practices. Safety should be the top priority for any rafting service. Wildwater River Guides failed in this regard, putting lives at risk. Please, for your own safety and peace of mind, consider a different guide service.

— Vicky Lohityotin

Today was my first time doing this and it was an absolute blast!! Our guide Brooks made the trip a blast! He was extremely knowledgeable and both him and Kyle had a great sense of humor! Brooks instructions were clear and easy to follow so for my first time it was a great experience!! Ill definitely be using this company again in the future!

— Jeanette Roehr