Courtyard by Marriott Tacoma Downtown

They advertise as upscale which it is not. It is a very standard hotel. The lobby is nice and service was decent. They room was very basic and had the loudest ducting system I have ever dealt with in a hotel room. Was truly horrible. Room was clean. Valet was proactive and had our car ready for checkout. Will definitely find a different location next time.

— Shawn Olson

I recently stayed at a hotel in Tacoma, and while there were some positive aspects, my overall experience left much to be desired. The bed was exceptionally comfortable, and the view from the room was lovely. The interior had a nice aesthetic, but it felt outdated, lacking the fresh touch expected from a hotel charging around $400 per night. Upon entering the room, I expected more attention to detail. Basic amenities like toothbrushes and toothpaste were not provided, and I had to request these items. Additionally, while the hotel offered bottled water, I was surprised to find that there was an extra charge for it, which detracted from the welcoming atmosphere I anticipated. Having recently stayed at various Airbnbs that, despite similar pricing, offered a more personalized touch with thoughtful small details, I couldn’t help but feel that this hotel fell short. Although it has a certain reputation, I believe it could significantly improve by investing in more modern decor and ensuring that guests feel genuinely cared for. Overall, while there were highlights during my stay, I feel the hotel has room for improvement to truly match the expectations set by its pricing and reputation.

— Tantima Phisitpinyokul

As Marriotts go, this one’s below average, which is surprising considering the price and prominent location downtown and by the convention center. Bad for the brand, I’d say. Positives first: front desk was friendly and even though no upgrades were available for Gold, they handed me a nice bag of snacks. Hotel is easy to get around once you know how parking works. View of the water was a nice surprise. Real glassware in the rooms; sanitary plastic wrap a nice touch. Though the interior and room design is fairly modern looking, the soundproofing was below par. Easy to hear entire conversations from a nearby room. A few misses by housekeeping - random hairs in bathroom. What I can’t stop thinking about though is the coffee service. No coffee urns in lobby or dining area, just a Starbucks counter. But that’s the sad, inexplicable norm for pricier non-residence properties, just like the cheap plastic in-room single serve machine with the dust filled “coffee” pod. Whatever. It works as a starter cup first thing in the morning. But THIS singular Marriott offers no creamers. What’s up with that? Of all the things to cheap out on, this is a weird choice by management. How much money are you saving at the expense of your customers’ morning moment of zen? It’s wild how hard this property misses the mark, considering that I’ve had a perfectly great experience at the property right across the street.

— Rango Svenson

I stayed here to visit my family and deal with health issues with my mom. The staff was so accommodating from the start of getting there at midnight. The weekday valet fella was so sweet and accommodating. My tv broke a the maintenance guy was so patient and didn't leave until the problem was resolved. I can't say enough good things about the friendly staff. Will definitely stay again.

— Ann Tucker

The rooms were clean but very small. There was no fan in the bathroom that always kind of turns me off and there was no coffee in the lobby. Only the stuff in the room. No fresh brood unless I wanted to pay separate for it. I haven't been to a hotel in quite a while that didn't have brewed coffee available for free and at least a continental breakfast. They didn't even have that. Most of the places these days have a really nice breakfast.

— Ilene Nagel